Privacy Policy
At ICA Yerevan, we are committed to protecting your privacy across all areas of our website — including both our online bookstore and the general informational content we provide. This Privacy Policy outlines how we collect, use, and protect your personal information.
What Information We Collect
We may collect the following information when you interact with our website:
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Personal details: name, email address, phone number (when submitting forms or making purchases)
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Order and payment data: for book purchases (securely processed through trusted third-party services)
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Technical data: such as browser type, IP address, and browsing behavior, collected via cookies and analytics tools
How We Use Your Information
We use your information to:
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Process and fulfill orders from the online store
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Respond to inquiries or contact form submissions
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Improve the functionality and content of our website
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Send newsletters or updates, if you have subscribed
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Monitor website traffic and improve user experience
We do not sell or rent your personal data to third parties. We may share limited data with trusted service providers who assist in operating the website or fulfilling orders, strictly for those purposes.
Cookies and Analytics
Our website uses cookies and similar technologies to:
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Remember your preferences
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Analyze website traffic and user behavior
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Improve performance and content
You can manage or disable cookies in your browser settings.
Data Protection and Security
We take appropriate technical and organizational measures to ensure the security of your data. Sensitive data such as payment details are processed securely through encrypted connections and trusted payment gateways.
Your Rights
You have the right to:
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Access the personal information we store about you
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Request corrections or updates
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Ask for your data to be deleted (where legally permitted)
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Withdraw consent for newsletter subscriptions or cookie usage
To exercise any of these rights, please contact us at info@ica.am.
External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.
Policy Updates
We may update this policy occasionally to reflect changes in regulations or services. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out at info@ica.am
